Customer Expectations Customer Journey Demo Lifetime Customer 
Optimove
NOVEMBER 14, 2019
Optimove has partnered with world-class vendors of marketing, customer communication and operations infrastructure platforms, to provide a true end-to-end solution for highly effective customer marketing. As the B2B division of 888, Dragonfish helps gaming companies optimize the player experience and maximize lifetime customer value.
Totango
APRIL 23, 2019
The rate at which your customers extend their relationship with you determines how fast and how far your enterprise can grow. As such, being able to accurately calculate your renewal rate gives you insight into your customer success team’s performance. Prioritize At-Risk Renewals.
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Totango
OCTOBER 8, 2019
By being proactive, you can anticipate what is going to happen next and deliver value that the customer may not even realize they need. . It is important to focus on the future because that’s where the bulk of lifetime customer value lies, for both you and your customer. Look Toward the Future.
SmartKarrot
JULY 26, 2021
Helps understand customer behaviors better. Continuous engagement via multiple channels helps customer retention. Reduced customer churn rates Greater brand equity Facilitates higher lifetime customer value Reduced costs of service. Does AI improve customer experience? What is customer journey mapping?
SmartKarrot
OCTOBER 1, 2021
This is known as liquid expectations. In simple words, it means that the bar has been set incredibly high to achieve a great customer experience. Now, imagine you are not able to meet the customer expectations. The impact of poor customer experience. A poor customer experience can have a drastic impact.
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