Services Before Sales Sells More Chicken! (Disney Agrees)
Storyminers
FEBRUARY 2, 2016
Last week’s post predicted that customers won’t stand for technology that constantly sells to them. It predicted 2016 as the year predictive analytics and other ‘sensing’ technologies will be used to serve customers first. It naturally aligns the many clues (experience details) in the experience to be on brand.
Let's personalize your content