SmartKarrot

OCTOBER 5, 2023

Offer Tailored Solutions Rather than generic upsell or cross-sell pitches, focus on customized solutions tailored to your client’s unique needs. In today’s world of hyper customer focused, nothing can beat personalized communication tailored offers and meaningful interactions. Want a roadmap?

Workshop 10

Workshop Customer Journey Mapping Customer Journey Feedback 10

ClearAction

AUGUST 6, 2019

Thoughtful planning can spell the difference between limited value and transformational value from customer journey mapping. Hootsuite’s Vice President of Customers, Kirsty Traill, recently presented 1 how her team’s holistic approach is reaping transformational value, starting with increasing Marketing impact.

Customer Journey 48

Customer Journey Insights Customer Journey Mapping Marketing 48

SurveySensum

JULY 14, 2020

Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.

2020 132

2020 Customer Experience Magazine Consulting 132