Fri.Dec 30, 2022

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The best time to post on social media per platform

BirdEye

As a social media manager, your success hinges on how well you can engage with and grow your audience. Figuring out the best time to post content on each social media platform can make or break your campaigns. To maximize engagement, you’ll need to know when to post and why. In this blog post, we’ll take a closer look at several social media platforms and what their optimal posting schedules look like.

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Streamlining the Digital Customer Experience Can Lower Abandonment Rates and Drive Up Loyalty

SaleMove

When it comes to supporting visitors online, strong business rules and smart digital routing can make the difference for your team to keep up with customer needs. The post Streamlining the Digital Customer Experience Can Lower Abandonment Rates and Drive Up Loyalty appeared first on Glia Blog | Digital Customer Service Explained.

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Avoiding Customer Disruptions: Lessons Learned From Southwest Airlines’ Cancellations

Doing CX Right

The mass cancellations at Southwest Airlines provide valuable business lessons. Learn and apply best practices that are in your control to mitigate disruptions impacting customer loyalty and trust. The post Avoiding Customer Disruptions: Lessons Learned From Southwest Airlines’ Cancellations appeared first on Doing CX Right.

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Why Recruiting More Beta Testers Than Needed Is a Smart Move

Centercode

This blog will give you a better understanding of why recruiting more applicants than needed is important, and how to ensure that you have a diverse and qualified group of testers for your beta test.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Indiana Employers: Why Workman’s Comp is Important

CSM Magazine

If you own a business, you may already know that in Indiana, Workman’s comp insurance is required to protect both you and your employees in the event of an on-the-job injury or illness. But what exactly is worker’s compensation, and how can it help injured workers? In this blog post, we’ll answer these questions and more as we explore the basics of worker’s compensation.