Remove esports-time-to-pay-attention
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Brands Failing Post-Sale in Latest CX Report

NetBase

There are both structured and unstructured sources to consider , from social channels, review sites, blogs, forums and news – to surveys, CRM intel and other proprietary data captures. For now, let’s look at why the insight is both necessary and neglected by brands. Brands Are Failing to Capture All of the Insight.

Sales 45
article thumbnail

Brands Failing Post-Sale in Latest CX Report

NetBase

There are both structured and unstructured sources to consider , from social channels, review sites, blogs, forums and news – to surveys, CRM intel and other proprietary data captures. For now, let’s look at why the insight is both necessary and neglected by brands. Brands Are Failing to Capture All of the Insight.

Brands 40