Top 6 Loyalty Trends for 2021
Currency Alliance
NOVEMBER 17, 2020
It allows us to keep customers engaged when business plans fly out the window, due to marketplace calamities, such as the Covid-19 pandemic. In November 2019 when we published the Top Trends for 2020 , we could not have known about the Covid-19 pandemic. We crave convenience and more intuitive, personalized experiences.
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