introducing-claude-the-new-ai-assistant-for-contact-centers 
CSM Magazine
MAY 24, 2023
Claude is the latest addition to the Contact Center team, and he’s already making waves. As an AI assistant, Claude is designed to streamline the customer service experience, making it faster and more efficient for both customers and agents. What is Claude?
BirdEye
OCTOBER 19, 2023
In recent times, Google has introduced numerous updates to Google My Business (also known as Google Business Profile), local search results, and more. AI technologies, like Bard, have not had any impact on rankings yet. It is time for me to introduce our guests, Ben Fisher and Steve Wiideman.
Kustomer
FEBRUARY 29, 2024
AI Integration – Gorgias has introduced features such as autocomplete AI responses and automated workflows. AI Integration – Gorgias has introduced features such as autocomplete AI responses and automated workflows. However, it falls short of providing end-to-end customer service solutions.
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