ShepHyken

MAY 12, 2019

My Comment: I’ve always cautioned that companies jumping into digital customer service solutions should be careful not to become so enamored with the technology that they lose their human and emotional connection with their customers. Seven Tips For Successful Customer Loyalty Programs In 2019 by Sallie Burnett.

2019 91

2019 Article Loyalty Programs Customer Service 91

Currency Alliance

JANUARY 22, 2020

Every CEO waxes lyrical about the importance of loyalty. And yet, many loyalty programs are run like barnacles on the side of a business: battling for budget, rather than being nurtured as the core way to engage customers via every channel and touchpoint. It may not even be through conventional loyalty marketing.

Loyalty 40

Loyalty Brands Loyalty Programs Rewards Programs 40

Storyminers

AUGUST 21, 2018

If you want to reach an older generation, then a magazine geared toward that age group is a good choice. AARP has launched a print and online advertising campaign geared toward older executives and getting them to invest in their futures. For younger people, technology they can interact with, such as an app, might be the best draw.

Customer Experience 49

Customer Experience Social Media Advertising Return on Investment 49

Storyminers

AUGUST 21, 2018

If you want to reach an older generation, then a magazine geared toward that age group is a good choice. AARP has launched a print and online advertising campaign geared toward older executives and getting them to invest in their futures. For younger people, technology they can interact with, such as an app, might be the best draw.

Social Media 40

Social Media Customer Experience Advertising Return on Investment 40