CloudCherry

JANUARY 22, 2020

Even if the solutions in place aren’t delivering the desired return on investment, and even in the face of vendor incompetence, the prospect of switching vendors may appear more costly and disruptive than sticking with the existing solution and hoping it eventually works to the company’s advantage. Unproven ROI.

White Paper 243

White Paper Social Media Feedback 2019 243

Magellan Solutions

AUGUST 11, 2021

For example, receiving your value-packed email newsletter, a sale price, a free trial to a software product, a white paper, a spot in an important seminar. . Provide a management measurement tool for underperforming reps. When creating a broader campaign, you should measure your overall goals and ROI at the CAMPAIGN level.

ROI 52

ROI White Paper Call Center Seminar 52

Confirmit

MAY 29, 2018

Measure your customers’ satisfaction at different touchpoints across the customer journey, and across your various products and/or services. We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI.

Multi-Channel 40

Multi-Channel Customer Journey Mapping White Paper Competitive Advantage 40