Strativity

MARCH 17, 2020

Over the last three years in CX Network’s Global State of CX Report, hundreds of CX practitioners have signaled that calculating return on investment (ROI) in customer experience is no easy task. Utilize these insights on ROI in customer experience to prove value and unlock budget.

ROI 52

ROI Customer Experience Return on Investment Presentation 52

CloudCherry

JANUARY 22, 2020

Even if the solutions in place aren’t delivering the desired return on investment, and even in the face of vendor incompetence, the prospect of switching vendors may appear more costly and disruptive than sticking with the existing solution and hoping it eventually works to the company’s advantage. Unproven ROI.

White Paper 243

White Paper Social Media Feedback 2019 243

CX University

APRIL 2, 2024

Yet, how often do we face skepticism regarding the return on investment (ROI) of CX initiatives? References: IBM Corporation (“IBM”) and Globoforce Limited (“Globoforce”), White Paper, (2017) Pink, D, Drive, (2009), Riverhead [link] The post Rebellion at Dollar General! A Challenge to CX Strategies?

2009 52

2009 White Paper 2024 Financial 52

Confirmit

JUNE 10, 2018

By implementing these 16 tips you will be able to build a powerful Voice of the Customer program that delivers tangible return on investment (ROI) for years to come. All Industries Voice of the Customer White Papers.

White Paper 40

White Paper Return on Investment ROI Financial 40

Alliance by IFS

OCTOBER 8, 2015

Astea International has released a new white paper, Mobilizing Field Service Management , that outlines the benefits of mobilizing field service, and tips for creating a mobilization strategy that can incorporate emerging technologies. For more information, you can download the white paper here.

White Paper 24

White Paper Return on Investment Competitive Advantage 2014 24

DemandJump

MARCH 28, 2023

You’ve written a ton of educational and engaging blogs, white papers, case studies, and more. You’ve got to determine your content marketing return on investment (ROI). You’ve developed graphics, infographics, and maybe even some videos to go along with your written content.

ROI 105

ROI White Paper Marketing Return on Investment 105

Comm100

DECEMBER 8, 2017

They are an inexpensive way to increase sales, return on investment (ROI), and customer retention. Here are some things to consider before your pen hits the paper: Who is your audience? What’s better than a thank you letter to a customer on white paper? Ready to send your customer a thank you letter?

Social Media 50

Social Media Return on Investment White Paper Customers 50