CX University

APRIL 2, 2024

Yet, how often do we face skepticism regarding the return on investment (ROI) of CX initiatives? increase in Dollar General’s sales for 2024, reaching $40.33 As customer experience (CX) professionals, we champion the belief that outstanding experiences for both employees and customers are key to business success.

2009 52

2009 White Paper 2024 Financial 52

Alliance by IFS

OCTOBER 8, 2015

Astea International has released a new white paper, Mobilizing Field Service Management , that outlines the benefits of mobilizing field service, and tips for creating a mobilization strategy that can incorporate emerging technologies. For more information, you can download the white paper here.

White Paper 24

White Paper Return on Investment Competitive Advantage 2014 24

Comm100

DECEMBER 8, 2017

They are an inexpensive way to increase sales, return on investment (ROI), and customer retention. Here are some things to consider before your pen hits the paper: Who is your audience? What’s better than a thank you letter to a customer on white paper? Thank You for Your Purchase (Sales).

Social Media 52

Social Media Return on Investment White Paper Customers 52

Magellan Solutions

AUGUST 11, 2021

Generate sales transactions. For example, receiving your value-packed email newsletter, a sale price, a free trial to a software product, a white paper, a spot in an important seminar. . We don’t want artificially created sales appointments that will inundate the sales force and waste time. .

ROI 52

ROI White Paper Call Center Seminar 52

Bold360

NOVEMBER 30, 2016

But beyond streamlining customer service functions, chat bots can also boost sales, enabling customers to place orders via messaging systems much in the same way they’d tell an employee in a brick-and-mortar location what they’re looking for. This is the functionality that will offer a real return on investment.

Definition 104

Definition ROI White Paper 2016 104

Confirmit

MAY 29, 2018

We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI. White Paper. How Do You Know the Voice of the Customer Works? 7 Secrets of Voice of the Customer Success. Case study.

Multi-Channel 40

Multi-Channel Customer Journey Mapping White Paper Competitive Advantage 40