CloudCherry

JANUARY 22, 2020

Even if the solutions in place aren’t delivering the desired return on investment, and even in the face of vendor incompetence, the prospect of switching vendors may appear more costly and disruptive than sticking with the existing solution and hoping it eventually works to the company’s advantage. Unproven ROI.

White Paper 243

White Paper Social Media Feedback 2019 243

CX University

APRIL 2, 2024

Effective leadership , a sense of belonging and purpose for employees, recognition of their efforts, and a balanced approach to work and life are identified as crucial elements for creating a positive workplace culture. Yet, how often do we face skepticism regarding the return on investment (ROI) of CX initiatives?

2009 52

2009 White Paper 2024 Financial 52

Comm100

DECEMBER 8, 2017

They are an inexpensive way to increase sales, return on investment (ROI), and customer retention. Here are some things to consider before your pen hits the paper: Who is your audience? What’s better than a thank you letter to a customer on white paper? Cultivate a Culture of Gratitude.

Social Media 52

Social Media Return on Investment White Paper Customers 52

Confirmit

MAY 29, 2018

Promote culture change: By driving customer-centricity and cross-functional change. We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI. White Paper. Case study.

Multi-Channel 40

Multi-Channel Customer Journey Mapping White Paper Competitive Advantage 40