perspectives podcast this-is-digital-can-the-nations-largest-utility-company-match-amazons-user-experience 
West Monroe
NOVEMBER 14, 2022
Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. About the episode Execs from Health Alliance Plan of Michigan open up about their digital transformation. It's very competitive and customer experience means a lot when you're trying to succeed in those market segments.
Bold360
NOVEMBER 21, 2016
In 2016, the customer experience became the focal point of marketing, acquisition, onboarding, UX design, and many other core business functions. Meet Our Panel of Customer Experience Pros: Daisy Jing. Now, the company is a team of 14+ women, inspiring confidence in others. Sasha Tenodi. Wendy Glavin. Randy Hernandez.
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