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Top credit union trends: Practical guidance for navigating 2024

West Monroe

While this impacts lower net interest margins, it fuels competition against traditional banks and highlights the differing profit pressures that credit unions face. For credit unions, this presents an opportunity to continue offering high deposit rates and more expansive member benefits, further differentiating themselves from banks.

2024 52
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West Monroe - Untitled Article

West Monroe

Historical sales methods in commercial banking—those rooted in selling through relationships and networking with centers of influence—are proving no match in today’s economic environment. The need for banks to adopt a standardized sales methodology to unlock the magnitude of their organization is apparent.

Banking 52
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CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

Bold360

In 2016, the customer experience became the focal point of marketing, acquisition, onboarding, UX design, and many other core business functions. In turn, she developed a following of over 50M views in YouTube and became a trusted source of information in the realm of skin problems. Sasha Tenodi. Wendy Glavin. Randy Hernandez.

2016 111