The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere
Gainsight
JULY 7, 2021
After all, the keynote was Geoffrey Moore, the brilliant author of Crossing the Chasm , one of the first business books I ever read. Somewhere around 300 executives from 30 companies gathered that year to network and learn about what Moore described as “a fundamental shift occurring in the way businesses view and value their customers.”
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