SurveySparrow

FEBRUARY 22, 2023

Canny Canny is a customer feedback and feature request platform to help businesses capture, analyze, prioritize, and track feedback to plan product and feature releases. This amazing tool allows you to collect feedback from multiple channels to automatically organize the generated insights into a list for future roadmap development.

2023 52

2023 Feedback ROI Customer Satisfaction 52

Alida

NOVEMBER 8, 2017

She joins Vision Critical with more than 14 years’ experience in driving customer experience programs, delivering successful initiatives and aligning departmental silos around the voice of customers. What’s on your roadmap for customer initiatives at Vision Critical?

Chief Customer Officer 50

Chief Customer Officer Customer Centricity Workshop Leadership 50

Wootric

OCTOBER 7, 2020

Notably, Wootric, which seeks to drive business outcomes from customer experience efforts, has the fastest payback in the category. Wootric is ranked #1 in ROI (Return on Investment). It is gratifying to see our customers’ success reflected in our ranking.” Methodology behind the scoring process.

ROI 52

ROI 2020 Net Promoter Score Return on Investment 52