ten-ways-peer-to-peer-lending-companies-can-provide-exceptional-customer-service 
CSM Magazine
MAY 19, 2023
The peer-to-peer lending industry has grown tremendously over the years, thanks to the innovative approach to financing it brings to borrowers and investors alike. As a peer-to-peer lending company, you want your platform to stand out from the rest, and one way to achieve this is by delivering exceptional customer service.
ChurnZero
DECEMBER 28, 2021
Leading the way, Google released their Year in Search for 2021. A quick search of “y2k aesthetic” will litter your browser with articles on how to actually wear y2k fashion the right way. Retention Deficit: How to Keep Customers by Talking About More Than Your Product. Now, that’s a trend I’m willing to get behind.
Currency Alliance
OCTOBER 29, 2019
If 74% of consumers choose a store based on their loyalty program, then why do few loyalty programs have more than 25% of their customers participating? Customers are interested in earning a meaningful amount of value, but the value they receive does not meet minimum expectations – so people quit. The answer is simple.
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