Worlds Colliding: The Future of Productive Conversations with AI, CRM & Data
CSM Magazine
APRIL 26, 2024
Best of Both Worlds Craig Murray, Regional VP of Service Cloud at Salesforce, explained that Salesforce and Genesys have a long history of working together, driven by the needs of their shared clients. The result of this partnership is a unified integration that simplifies processes and eliminates data silos.
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