Beyond Philosophy

MARCH 16, 2023

With so many companies concentrating on investing resources in customer experience management, with all the technology and tools in use to make it easier than ever before, why don’t we see the opposite? In other words, we can compare satisfaction today to what it was in 1994, 2000, or 2005. So, how can this be?

2010 88

2010 Customer Satisfaction Competitive Advantage 2002 88

Qualtrics

APRIL 12, 2021

We’d known the Kindle would take time and money to develop, but by the middle of 2005, it became clear that it was taking much longer and consuming more funds than we had anticipated. Sometime in 2005 [a team of Jeff’s executive leaders met]. Time as competitive advantage. Development continued”.

Innovation 26

Innovation 2005 2006 2003 26

Natalie Petouhof

MARCH 6, 2017

Tweet Human Capital As a Key Competitive Advantage. Winning leaders have realized the value of a strong and effective culture as a crucial, competitive advantage. LearnVest matches clients with financial planners and their powerful planning technology to create simple, affordable financial plans.

Culture 40

Culture Competitive Advantage 2015 2012 40

SmartKarrot

NOVEMBER 29, 2022

It refers to the accounts that these organizations need to thrive and gain a competitive advantage in the industry. The book, which was extremely futuristic when it was first written, was refined, and released again in 2005. Most of the core concepts discussed in the book are still relevant in 2022.

Management 19

Management Competitive Advantage Books 2005 19