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The 2021 Chatties Awards – Winners Announced!

Comm100

Sarah Chapman is a Customer Service Advisor at Co-operative Flexible Benefits , part of the Midcounties Co-operative family of businesses in the UK. Sarah has worked there since 2005 and continues still today to go the extra mile for her customers. Jennifer encapsulates so many aspects of a customer service champion.

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Bloomingdale’s Customer Service: How Good Is It and How Do I Contact Them?

CSM Magazine

Examples of good customer service at Bloomingdale’s. Reading through the online reviews, here are some of positive comments: A customer was looking for a specific dress, and the sales associate went out of her way to find it for her. A customer service representative will then be with you as soon as possible.

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10 Top Business Lessons Small Businesses Can Learn from Amazon

LiveChat

Build what your customers are telling you they want. When Amazon launched Prime in 2005, it was an unproven concept that many thought would end in failure. After one Amazon customer had his PlayStation gaming console stolen from his front porch before getting home to bring it inside, he felt defeated.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In a way, each whipped the customer service industry into a frenzy when they came about, prompting the sale of products that would help companies remain relevant by establishing more and more ways of communicating with customers. Delta customers can initiate a live video chat with one touch.