Beyond Philosophy
NOVEMBER 19, 2020
From that moment on, and this occurred back around 2005, my company links our Customer Experience efforts to proof so that the champions of Customer Experience are not caught out as I was all those years ago in that German conference room. After all, why would anyone support all this if you cannot prove an ROI?
Magellan Solutions
JULY 17, 2021
In 2005 its leadership team made a strategic decision to integrate the company’s multiple business units into a single unit. Outsourcing boosted its innovation productivity by 60%. Today, about half of P&G’s innovation comes from external collaboration. . They then created one ERP system. The best part?
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Confirmit
OCTOBER 2, 2017
These awards, “Achievement in Customer Excellence”, were founded in 2005 and the quality of the submissions has improved every year since then, with 2017 being no exception. New or old, each program is truly driving change across the business – improving processes, increasing efficiencies and driving significant ROI.
Confirmit
OCTOBER 2, 2017
These awards, “Achievement in Customer Excellence”, were founded in 2005 and the quality of the submissions has improved every year since then, with 2017 being no exception. New or old, each program is truly driving change across the business – improving processes, increasing efficiencies and driving significant ROI.
Natalie Petouhof
MARCH 6, 2017
It is key to so many aspects of a business: growth, innovation, cost savings, new product development… There’s so much to learn about how the work place must change or companies will loose their competitive edge… Practical Research and Toolkits To Jumpstart Your Culture.
Currency Alliance
NOVEMBER 16, 2021
Relationships with suppliers, partners, dealing with customer issues, accounting, etc, needs to be proactively managed to optimize ROI. Therefore, most reward catalogs look like ecommerce stores from 2005. The examples provided in this article only scratch the surface of the possible innovations around loyalty redemptions.
Currency Alliance
NOVEMBER 16, 2021
Relationships with suppliers, partners, dealing with customer issues, accounting, etc, needs to be proactively managed to optimize ROI. Therefore, most redemption catalogs look like ecommerce stores from 2005. The examples provided in this article only scratch the surface of the possible innovations around loyalty redemptions.
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