Remove 2007 Remove Brands Remove Call Center Remove Guest Experience
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Company Culture Is Profitable & For Everyone with Cameron Herold

Michel Falcon Experience

That was in 2007. So there’s proof there, whether it’s through companies that you’ve associated yourself with Zappos, Starbucks or whichever brand. And I think that kind of permeates their whole brand today. I’m going to link that all up in the podcast notes. We stayed in touch and now it is 2023.

Culture 60
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What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)

Michel Falcon Experience

So then you went from that and then eventually found yourself making 10 bucks an hour at a call center at a 1-800-GOT-JUNK. Which, if none of you are familiar with the brand 1-800-GOT-JUNK, I think they’re very successful. Jason: Multiple brands, and Brian is just crushing it.

Culture 60