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Company Culture Is Profitable & For Everyone with Cameron Herold

Michel Falcon Experience

APRIL 13, 2023

That was in 2007. So that permeated all of our decisions around what would our call center look and feel like if it was globally admired, what would our branding look and feel like? Michel Falcon: My last question, Cameron, it actually has to do with the guest experience. We stayed in touch and now it is 2023.

Culture 60
Culture 2003 ROI Leadership 60
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What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)

Michel Falcon Experience

APRIL 11, 2019

So then you went from that and then eventually found yourself making 10 bucks an hour at a call center at a 1-800-GOT-JUNK. Best place to work in Canada in 2006, second best place to work in all of Canada 2007. They went from … this was great, real-world experience that I could not have paid for in a university.

Culture 60
Culture Books Leadership Hospitality 60
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