Comm100
JUNE 16, 2016
The idea here is not only to raise team morale, but actively engages them in considering what a customer is really looking for when they seek help from one of your team members. Telephone is a familiar game for many, as it teaches the importance of direct communication. Customer Service Means…. Duration: 10-15 minutes.
Storyminers
JULY 6, 2020
He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Myra’s engaging approach to customer service training is loved by her clients.
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Service Untitled
NOVEMBER 1, 2010
Now we all know that airlines are our favorite subjects when it comes to consumer complaints and lack of customer service along with banks, cell phone providers, and internet companies, but the lack of communication and listening to their customers are the one constant complaint for all of the organizations.
Storyminers
JULY 6, 2020
He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Myra’s engaging approach to customer service training is loved by her clients.
SurveySensum
JULY 14, 2020
Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link].
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