2007 Consumers Customer Relationships Lifetime Customer 
Wootric
AUGUST 21, 2018
Consider the realities: as recently as even 2007 the modern smartphone didn’t exist, AI was still a science fiction notion, and the idea of self-driving cars wasn’t on the general public’s radar. Machine learning is also being used to improve the customer experience by automatically analyzing customer feedback.
SurveySensum
JULY 14, 2020
He is a New York Times #1 bestselling author and an international speaker on leadership, employee engagement, customer experience, customer loyalty, and consumer advocacy. Co-Founder of the Customer Experience Professionals Association, Bruce Temkin is a Customer Experience visionary, International Keynote Speaker, and Advisor.
Expert insights. Personalized for you.
58 
Let's personalize your content