Optimove
OCTOBER 20, 2022
With inflation continuing to run at 40-year high levels, consumers are more careful about getting the most out of their dwindling purchasing power. Any consumers with variable interest rate debt, such as a home equity line, have seen their monthly payments increase in line with the rising interest rates. Less confidence, less spending.
BirdEye
NOVEMBER 28, 2023
Did you know that in the last twelve months, an impressive 73% of consumers searched online for local restaurants? This statistic shows that your customers are looking for you online. For instance, if you leave a negative Google review from 2007 unanswered, your customers may perceive you as clueless or careless.
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Retently
MARCH 23, 2023
Since not all NPS® data is public, and most brands aren’t eager to publish their low Net Promoter Score, we’ve taken several steps to find reliable customer satisfaction data that we can use to compare brands: Whenever possible, we’ve sourced data from various NPS benchmarks to gain a picture of the general NPS range within an industry.
BirdEye
APRIL 17, 2023
Another study indicates that 75% of organizations that sell directly to consumers will offer subscription services by 2023. This model offers convenience for the business and the consumer. It allows companies to leverage customer relationships to create a steady revenue stream. times per year.
2020 Research
OCTOBER 18, 2022
Schlesinger Group recently presented a webinar on the topic of consumer-packaged goods counter trends for a recession. The webinar was hosted by: Stan Sthanunathan – Retired Executive VP of Consumer and Market Insights at Unilever. Consumer packaged goods companies express concerns over imminent recession and economic downturn.
Wootric
AUGUST 21, 2018
Consider the realities: as recently as even 2007 the modern smartphone didn’t exist, AI was still a science fiction notion, and the idea of self-driving cars wasn’t on the general public’s radar. This article was contributed by Ryan Gould, VP of Strategy and Marketing at Elevation Marketing.
Beyond Philosophy
MARCH 3, 2016
Proactive, personalized – even anticipatory – service that exceeds expectations, two-way communication, and engagement help bond the customer to the supplier. After all, your business partners represent your company and products to their customers. Simply, word-of-mouth gets business decision-makers to buy, and continue buying.
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