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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.

2020 132
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What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)

Michel Falcon Experience

Best place to work in Canada in 2006, second best place to work in all of Canada 2007. They went from … this was great, real-world experience that I could not have paid for in a university. A lot of what you read out there is around customer experience design. Really focus on customer experiences.

Culture 60