Myra Golden

AUGUST 26, 2016

I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. In fact, they spend more time on Snapchat than on Instagram. Well, I’m doing a Flashback post of my own – even if flashback posts are out of style. That cheesy video has gotten over 60,000 views.

2007 40

2007 Customer Service Training Customers Customer Service 40

Myra Golden

AUGUST 26, 2016

I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. In fact, they spend more time on Snapchat than on Instagram. Well, I’m doing a Flashback post of my own – even if flashback posts are out of style. That cheesy video has gotten over 60,000 views.

2007 40

2007 Customer Service Training Customers Customer Service 40

SurveySensum

JULY 14, 2020

She held a number of CX leadership roles in FTSE 100 organizations and later founded her own customer experience design based consultancy firm, CMXperience. Ingrid Lindberg – Keynote Speaker, CXO, Founder, and CEO of Chief Customer. LinkedIn : [link]. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

Michel Falcon Experience

APRIL 11, 2019

Best place to work in Canada in 2006, second best place to work in all of Canada 2007. They went from … this was great, real-world experience that I could not have paid for in a university. A lot of what you read out there is around customer experience design. Really focus on customer experiences.

Culture 60

Culture Books Leadership Hospitality 60