CX Success Stories – HOLT CAT
Daniel Group
SEPTEMBER 23, 2021
Edward Craner, SVP of Strategy and Marketing, HOLT CAT , shares how they have transformed their company with feedback over the past 13 years. What were management key objectives for getting into CX and getting this program going back then? So, for some context, I joined Holt in 2008, January of 2008. Edward, thank you.
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