CSM Magazine
FEBRUARY 7, 2020
Twenty-six percent need just one bad customer service experience to go somewhere else. 5 Ways to Improve Customer Service for Your Lending Business. But until we build AI to replace humans, your customer service agents are your best assets. From branded apps to social media, you have all the tools you need.
Magellan Solutions
MARCH 24, 2020
This multi-awarded newspaper outsourced its inbound customer retention to a BPO company. Hootsuite is a social media management platform that aims to transform social enterprises by connecting people with the world. Established in 2008, Hootsuite is serving over 18 million customers.
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Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Dan’s 20-year career has consistently focused on delighting customers. He is an international keynote speaker who believes that a remarkable customer experience is your best marketing.
Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Dan’s 20-year career has consistently focused on delighting customers. He is an international keynote speaker who believes that a remarkable customer experience is your best marketing.
Comm100
NOVEMBER 14, 2017
The service sector as a whole has experienced steady but sustained growth over the past decade (approx. 12% growth from 2008-2018) and in some countries around the world, it is the primary driver of their economy. Free Download] 50 Customer Service Training Activities for Live Chat and Telephone Teams.
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