2009 Customer Focused Customer Service Training Marketing 
ShepHyken
FEBRUARY 8, 2021
Key 2020 holiday shopping takeaways: It’s imperative to adapt as customer expectations evolve by Tara Bartley and Ashitha Bhanu. Next generation is the new generation in customer experience by Carlos Lopez-Abadia. With so many articles that are focused on retail and consumers, it’s nice to get a deep dive on the B2B side.
ShepHyken
MARCH 8, 2017
In 2009 they paid $5.1 Shep Hyken is a customer service expert, keynote speaker and New York Times bestselling business author. For information on The Customer Focus™ customer service training programs go to www.thecustomerfocus.com. The post Who Owns Customer Service?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ShepHyken
JULY 11, 2022
(CX Network) Content marketing is one of the most effective mediums for companies to embrace when they are looking to acquire and retain customers. My Comment: Content marketing is more than a marketing strategy. My Comment: Content marketing is more than a marketing strategy. That’s marketing and CX.
SmartKarrot
FEBRUARY 15, 2022
Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Bob Thompson has a wealth of expertise in customer-facing areas such as customer service and sales. Flavio Martins is a well-known leader in the world of customer service.
SurveySensum
JULY 14, 2020
He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].
Expert insights. Personalized for you.
96 
Let's personalize your content