50+ Customer Experience Statistics for 2020
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MAY 6, 2020
Must-Read 53 Customer Experience Statistics for 2020 . Takeaway: To train your customer support reps, upgrade your services at the contact center, or even overhaul the complete support process. In 2018, 51% of e-commerce brands offered same-day delivery, up from 16% in 2017. Customer Experience & Live Chat Statistics.
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