Lumoa

MAY 7, 2018

To understand that better, I talked to Jeff Gardner , Head of Platform Partnerships, former Director of Support and Customer Success at Intercom. Jeff joined Intercom as the 4th employee, customer support engineer, in 2012 and since then has built a large customer support and customer success team. Jeff jokes.

Customer Experience 98

Customer Experience NPS Metrics 2012 98

Kustomer

OCTOBER 29, 2020

Learn how Matt has successfully built brand loyalty in a new economy by listening to the podcast below. Enterprise Account Executive Manager at Kustomer, Matt Freedman , knows how to build a company from the ground up and understands what it takes to produce successful customer experiences all while building brand loyalty.

Brands 52

Brands Omnichannel Loyalty E-support 52

Kustomer

OCTOBER 29, 2020

Learn how Matt has successfully built brand loyalty in a new economy by listening to the podcast below. Enterprise Account Executive Manager at Kustomer, Matt Freedman , knows how to build a company from the ground up and understands what it takes to produce successful customer experiences all while building brand loyalty.

Brands 40

Brands Omnichannel Loyalty E-support 40

SmartKarrot

FEBRUARY 16, 2022

Not just brand loyalty, CX is a key factor when making purchase decisions, customer retention, and even word-of-mouth advertising. Considering this importance, we have brought a list of 75 customer experience statistics to you. These will help you efficiently create an excellent experience for your customers.

2022 10

2022 Customer Experience E Commerce Social Media 10

SurveySensum

JULY 14, 2020

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].

2020 132

2020 Customer Experience Magazine Consulting 132