2014 CEM Engagement Loyalty 
Beyond Philosophy
NOVEMBER 10, 2014
So instead of writing philosophically about the importance of optimizing your Customer Experience to creating an emotional engagement that creates loyalty between your Customers and your organization like I usually do, I will limit this post to facts and figures. 26 August 2014. < 26 August 2014. < 24 April 2014.
Beyond Philosophy
MARCH 16, 2015
Customer Experience continued to be a dominant business issue throughout the world in 2014. For more Customer Experience concepts, register for our Advanced Customer Experience Management (CEM) Certification Course beginning on April 20th. Colin is an international author of four bestselling books and an engaging keynote speaker.
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Strativity
SEPTEMBER 15, 2014
. . . September 2014 News & Insights. . . CEM Certification – October 21 – 23, 2014. . . Strativity would like to cordially invite you to attend our Customer Experience Management (CEM) Certification program. . Proof that Employee Engagement Drives Higher Sales and Customer Loyalty . .
Beyond Philosophy
FEBRUARY 3, 2015
Engaging the subconscious shopper is a skill supermarkets are always perfecting. If you enjoyed this post, you might be interested in the following blogs: What Does Your Experience Smell Like? Engaging the Subconscious Shopper. The Moral Dilemma: Collecting Data on Customer Behavior. 4 September 2014. <
Beyond Philosophy
NOVEMBER 4, 2014
19 August 2014. < 19 August 2014. < “The Simple Way to Minimize Buyer’s Remorse.” www.neurosciencemarketing.com. 16 July 2013. < [link] > “Does Music Influence Your Wine Buying?” www.winepleasures.com. 29 July 2011. < [link].
Beyond Philosophy
OCTOBER 24, 2014
1 Attraction ” on Thursday, October 30th, 2014. 1 Attraction” on Thursday, October 30th, 2014. Colin is an international author of four best-selling books and an engaging keynote speaker. I couldn’t agree more. We hope to see you at our webinar, “How to Become TripAdvisor’s No.1 3 Steps to Becoming #1 on Trip Advisor.
Beyond Philosophy
APRIL 7, 2016
by the end of 2014. The idea of Customer Experience is that by improving it, you will increase your emotional engagement with your customers. This perception affects Customer behaviors and builds memories, which drive Customer loyalty and affects the economic value an organization generates. in 2013 —and then dropped to 75.2
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