Stella Connect

JANUARY 30, 2017

Last month, at the National Retail Federation’s Big Show 2017 , we partnered with lululemon’s Guest Education Centre director Dave Pitsch to present “Lessons Learned from 2016 Holiday Shopping.”. Your customers expect every associate and customer service agent to deliver an experience that reflects your brand personality and promise.

Retail 40

Retail Culture 2016 2017 40

Stella Connect

APRIL 17, 2018

If you’re in a call center performance management role, you’ve probably invested a lot of time and energy in your customer service training and coaching programs. You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease.

Customer Service Training 62

Customer Service Training Customer Service Contact Center Customers 62

Stella Connect

JANUARY 4, 2022

If you seize the opportunities group training affords, you’ll go a long way toward building a more cohesive, customer-centric call center culture—something that will shine through in every customer interaction. Align customer service training with brand values and goals. Make customer service training an ongoing effort.

Customer Service Training 97

Customer Service Training Customer Service Contact Center Customers 97

Stella Connect

APRIL 17, 2018

If you seize the opportunities group training affords, you’ll go a long way toward building a more cohesive, customer-centric call center culture—something that will shine through in every customer interaction. Align customer service training with brand values and goals. Make customer service training an ongoing effort.

Customer Service Training 40

Customer Service Training Customer Service Contact Center Customers 40

Comm100

AUGUST 23, 2018

Their total customer count is over 310 million active customers – a number that was last reported in 2016. This year, the company was ranked the most valuable brand in the world , with an estimated brand value of about 150.81 When Wynn first brought Alexa to the hotel in 2016, he used Amazon’s Alexa for Business.

Exceptional Customer Service 40

Exceptional Customer Service 2018 Customer Service Hotels 40

Magellan Solutions

AUGUST 31, 2022

Instead of depending just on the outsourced team’s brand value, evaluate their skills. In order to modernize its website and mobile apps, Hertz recruited Accenture in 2016. With 18 years of expertise in the field, we take great pride in offering only the best call center services. TAKE NOTE: . CASE STUDY .

2004 75

2004 Banking E Commerce Events 75