2016 Customer Service Lifetime Customer Loyalty 
ShepHyken
DECEMBER 26, 2016
Each week I read a number of customer service articles from various online resources. The Hidden Costs of Poor Internal Customer Service By Joanne Wortman. Integrify) Of course, every business understands the need to maintain a high commitment to providing excellent customer service. The reason is simple.
Kristina Evey
JULY 5, 2018
in 2014, 89% of companies planned to use CX as their primary competition platform by 2016. It’s 2018 now… that means that 89% of companies are aware of CX, what it is, and are trying to use it as the tipping point to gain customers. 80% of businesses believe they provide “superior” customer service. in 2014, $3.7
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Kristina Evey
JULY 5, 2018
in 2014, 89% of companies planned to use CX as their primary competition platform by 2016. It’s 2018 now… that means that 89% of companies are aware of CX, what it is, and are trying to use it as the tipping point to gain customers. 80% of businesses believe they provide “superior” customer service. in 2014, $3.7
SurveySensum
JULY 14, 2020
Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . Annette Franz – Customer Experience Consultant, Keynote Speaker, Author . LinkedIn : [link]. Website : [link]. LinkedIn : [link].
SmartKarrot
JANUARY 5, 2021
Professionally, he is a General Partner at SuccessHACKER , the Founder and CEO of Portland Customer Success , and the Co-founder at RenDev.io. Widely known as one of the best Customer Success Keynote Speakers, Adam is also a Customer Service Expert, Trainer, and Strategic Advisor for several entrepreneurs. Adam Toporek.
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