Guest Post: 6 Ways BPOs Can Boost Customer Experience
ShepHyken
NOVEMBER 4, 2022
From self-service portals to omnichannel support options and knowledge management systems, BPOs have greatly enhanced customer service. . In India alone, the IT BPO industry generated around $154 million in revenue in 2017-2018, according to Brandongaille. . Omnichannel Customer Support Options .
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