Totango
JANUARY 22, 2018
Customer Success Summit brings together the best and brightest minds in Customer Success. Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. Manager, Partner & Customer Experience. Dante Otero.
Totango
JANUARY 22, 2018
Customer Success Summit brings together the best and brightest minds in Customer Success. Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. Manager, Partner & Customer Experience. Dante Otero.
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Bold360
APRIL 18, 2018
Legacy tools and systems can’t deliver the contextual, immediate resolutions that customers have come to expect and therefore, companies are feeling pressure to re-shape their customer experience strategy to something that will meet their customer’s needs today and tomorrow. So let’s examine that a bit more.
Kristina Evey
JULY 5, 2018
It’s 2018 now… that means that 89% of companies are aware of CX, what it is, and are trying to use it as the tipping point to gain customers. Start with your sales in the last 12 months or fiscal year. Now… how many years is it reasonable to hope or expect that a happy customer would likely do business with you?
Kristina Evey
JULY 5, 2018
It’s 2018 now… that means that 89% of companies are aware of CX, what it is, and are trying to use it as the tipping point to gain customers. Start with your sales in the last 12 months or fiscal year. Now… how many years is it reasonable to hope or expect that a happy customer would likely do business with you?
SurveySensum
JULY 14, 2020
Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. Website : [link].
CSM Magazine
AUGUST 10, 2017
The customer relationship management (CRM) market, for instance, reached $26.3 billion in market value by 2018. One motivation for adopting these technologies is the data they provide—data that, companies hope, will help them strengthen their relationship with customers. billion in 2015 —up 12 percent from the previous year.
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