5 Top Customer Service Articles for the Week of April 1, 2019
ShepHyken
APRIL 1, 2019
Customer Service Is Poised for an AI Revolution by Vala Afshar. ZDNet) AI is viewed by customer service decision makers and agents alike as a boon to the customer and employee experience. My Comment: Our friends at Salesforce have just released their 2019 “State of Service” report.
Let's personalize your content