Confirmit

NOVEMBER 16, 2020

And for the 15th year, the ACE Awards recognize companies who are not only committed to delivering great customer experiences but who use it to keep their businesses one-step ahead. In this book, you’ll discover the companies who are leading the way and rapidly turning customer experience into a serious force for business change.

2020 52

2020 Insurance 2019 Touchpoint 52

Comm100

JANUARY 11, 2023

They are capable of capturing leads, booking meetings, routing chats, and more, in a conversational way that feels natural for customers. Voice bots that communicate with customers through digital voice and telephony channels using the latest machine learning AI to eliminate long wait times. Travel: 16%. Education: 14%.

2023 85

2023 Customer Service Healthcare Return on Investment 85

Qualtrics

FEBRUARY 17, 2020

You’ll find it all at X4 - stories from the brands using XM to deliver breakthrough results, thought leadership from the best in the business, and an inside look at the tech helping Experience Management professionals reach new heights in customer , product , brand , and employee experience. 14:00 // Thurs, March 12.

2020 34

2020 Government Leadership Events 34

Qualtrics

FEBRUARY 18, 2020

They’ll be taking to the mainstage in the afternoon to explore how the landscape is shifting in XM and show some of the innovations on the XM Platform that will change how you work in 2020. Brand + Product Experience - 14:00 // Weds, March 11. Employee Experience - 16:00 // Weds, March 11. 16:00 // Thurs, March 12.

2020 29

2020 Government Leadership Events 29

Qualtrics

FEBRUARY 17, 2020

There’s every angle covered at X4 – stories from the brands using XM to deliver breakthrough results, thought leadership from the best in the business, and an inside look at the tech helping CX professionals reach new heights in customer , product , brand , and employee experience. Employee Experience - 16:00 // Weds, March 11.

2020 29

2020 Customer Experience B2B Leadership 29

Qualtrics

FEBRUARY 18, 2020

They’ll be taking to the mainstage in the afternoon to explore how the landscape is shifting in XM and show some of the innovations on the XM Platform that will change how you work in 2020. Brand + Product Experience - 14:00 // Weds, March 11. Employee Experience - 16:00 // Weds, March 11. Census Bureau. Register Now.

Government 29

Government 2020 Leadership Events 29