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How CX Is Impacting Consumer Preferences For Emerging Fast-Casual Brands

Second to None

Online ordering for both takeout and delivery is wildly popular, with food delivery estimated to grow by almost 200% between 2016 and 2021.[2] 2] Fast-casual brands need to make sure they are churning out positive customers via these interactions, because it is an easy source of establishing loyalty. 1] [link]. [2] 2] [link]. [3]

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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

recently released an analysis of what drives overall restaurant brand value, reviewing data from 2016-2021 for 55 restaurant chain brands. Value proposition and brand strategy to frame growth outcomes Customers have more restaurant choice than ever. It’s hard to underscore the franchise value concept enough. McKinsey and Co.

2022 52
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Where is the new growth for restaurants?

Strativity

recently released an analysis of what drives overall restaurant brand value, reviewing data from 2016-2021 for 55 restaurant chain brands. Value proposition and brand strategy to frame growth outcomes Customers have more restaurant choice than ever. It’s hard to underscore the franchise value concept enough. McKinsey and Co.

2022 52