2021 Customer Experience Professionals Customer Focused Customer Insights 
TechSee
JUNE 16, 2022
Jeff is truly obsessed with customer service. As an author, consultant, and trainer, he helps organizations develop customer-focused cultures. As a consultant, he guides clients who want to develop customer-focused cultures. Jeanne Bliss, Founder and CEO at Customer Bliss. Follow on LinkedIn.
SmartKarrot
MARCH 8, 2022
A highly celebrated, award-winning, successful Customer Success Strategist, Anita Toth describes herself as a churn-crusher whose primary focus is to decrease the attrition rate of businesses. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Emily Garza.
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