2022 Competitive Advantage Innovation Multi-Channel 
West Monroe
JANUARY 25, 2022
In 2022, the dialogue across financial services will be driven by the themes of rising interest rates, high inflation, and the need for growth in the face of continued digital disruption. This outlook will not include an analysis of M&A trends. We consider it the top asset in most institutions with whom we do work.
Lumoa
JULY 17, 2023
It is no longer a competitive advantage but a necessity. For instance, according to Salesforce, 57% of users prefer online communication channels , while 83% expect immediate assistance when contacting a company. When planning your digital transformation, be aware that at any moment, you may need to innovate further.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Circular Edge
DECEMBER 13, 2022
Blog Credit: Pamela Pierce, December 7, 2022 (5 Ways to Extract Serious Value from Your Transactional Data | NetSuite). Business data abounds, but are you taking full advantage? 62% of SMB data will reside in the cloud by the end of 2022.” — Flexera. Loyal customers are your cash flow drivers and innovation partners.
Uniphore
JANUARY 4, 2022
Analyze Analytics and insights from 100% of interactions across all channels. Find out at Uniphore Converse 2022 on. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. Learn More. Days Hours Minutes Seconds.
West Monroe
JANUARY 23, 2022
As the industry looks ahead to 2022, three themes stand out above the rest: costs, consumerism, and growth. This digital movement is what connects our three themes of costs, consumerism, and growth—each of which will influence every facet of healthcare operations in 2022 (and beyond).
Expert insights. Personalized for you.
52 
Let's personalize your content