Remove 2023 Remove Competitive Advantage Remove Customer Voice Remove Management
article thumbnail

Emerging Customer Experience Trends in 2023

Lumoa

Not only has the world changed, but technology has improved, and companies have been finding new ways to provide customers with a great experience. 7 Customer Experience Trends to Know in 2023 Here are seven trends that will keep your customer experience strategy on top. #1

2023 83
article thumbnail

Lumoa’s biggest features of 2022!

Lumoa

SSO allows you to: Let your Users have one account across all systems Quick and password-free sign in Still configure what people can see and do within Lumoa Feel free to check out the guide , but we recommend that you contact your Customer Success manager or email hep@lumoa.me What a year of releases for Lumoa.

2022 83
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product News – December 2022

Lumoa

SSO allows you to: Let your Users have one account across all systems Quick and password-free sign in Still configure what people can see and do within Lumoa Feel free to check out the guide , but we recommend that you contact your Customer Success manager or email hep@lumoa.me What a year of releases for Lumoa.

2022 83
article thumbnail

Why and how 2023 can become the year of Customer Success

ChurnZero

How should I wrangle a constricted company budget to outlast 2023? For subscription businesses, the focus is clear: retaining customers. Older research from Fred Reichheld of Bain & Company showed that, in financial services, “a 5% increase in customer retention produces more than a 25% increase in profit.”

2023 52