BirdEye

APRIL 7, 2023

Let’s look at some of the most critical marketing KPIs you must track in 2023. Cost per lead Cost per lead is an important marketing KPI to monitor in 2023. The post Top 15+ Marketing KPIs to track in 2023 appeared first on Birdeye Customer Experience Management. So what should you look out for?

2023 52

2023 Marketing Social Media Return on Investment 52

BirdEye

MARCH 24, 2023

This is a secret weapon that leading businesses use to transform satisfied customers into repeat businesses and zero-cost brand ambassadors. The following are a few tips to encourage referrals: Create a customer loyalty program. Stay in touch with existing customers post-sale to nurture relationships.

2023 98

2023 Return on Investment Social Media Sales 98

BirdEye

AUGUST 7, 2023

13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? Visibility: Cement your auto repair shop in customers’ minds. Benefits of implementing a loyalty program A.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

BirdEye

OCTOBER 19, 2023

Manage your reviews to build social proof 7. Develop a loyalty program 10. Experiment with paid ads 11. Engage customers with SMS marketing Interested to know the actionable to-dos to make sure you get optimal results? Keep track of each guest’s customer acquisition cost and lifetime value (LTV).

Marketing 62

Marketing Social Media Multi-Channel Loyalty Programs 62

Thematic

JUNE 4, 2024

Understanding different customer journeys helps identify where the points of friction are slowing them down or causing annoyance. Consider touchpoints like onboarding, renewals, loyalty programs, etc., Do different customer groups experience unique “pebbles” within the same journey?

Customer Experience 62

Customer Experience Multi-Channel 2023 Feedback 62

BirdEye

NOVEMBER 29, 2023

Prioritize user experience with clear product categorization and an easy checkout process. Offer incentives and loyalty programs Ashley HomeStore implements a successful loyalty program. It is projected to reach a market volume of US$11.9bn in 2023.

Marketing 57

Marketing 2024 Advertising Social Media 57

BirdEye

OCTOBER 27, 2023

You may also have to offer an incentive such as after-sales services, a comprehensive warranty, or a custom solution. Recommended read: Did you know now that there are 12 ways to use AI in sales in 2023? What is a customer acquisition strategy? Maintain relationships with your existing customer base and reply to them.

Social Media 57

Social Media Multi-Channel Advertising Customer Retention 57