Remove 2024 Remove Customer Base Remove Loyalty Programs Remove Marketing
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8 loyalty trends for 2024: intelligent, data-led marketing

Currency Alliance

Loyalty trends, as we’ve said in our previous years’ trends articles, are interesting to think about – but they are not necessarily reflective of what your own brand should be focusing on in the next year. Focusing on saving customers time and money, while associating your brand with positive experiences will always be key objectives.

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Top 5 Customer Service & CX Articles for Week of May 13, 2024

ShepHyken

My Comment: I enjoy articles on customer service metrics. This article focuses on one metric: churn, an ugly word most marketing and salespeople dislike. Heavy adoption by customer base driven by employees actively promoting 4. Ease of use. Engaging offers and new products. Personalization. Data analytics.

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Furniture store marketing 101: Trends, tips, and tools 

BirdEye

From the latest trends shaping the industry to practical tips on enhancing your brand and the essential tips and tools to amplify your reach – this blog equips you with strategic steps to elevate your furniture store marketing. Table of contents What is furniture store marketing? How to market a furniture store?

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. This integration provides a holistic view of your customers, from acquisition through retention. The platforms include but are not limited to CRM, email marketing tools, and payment gateways.

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40+ carpet cleaning marketing ideas, strategies, tips & ads 

BirdEye

However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. Table of contents Why is carpet cleaning marketing important? With the increase in demand, there has been a corresponding surge in the supply of businesses offering carpet cleaning services.

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7 Deadly Sins of B2B Customer Retention

Retently

Key Takeaways A small increase in B2B customer retention can lead to a significant boost in profits, emphasizing the importance of maintaining a loyal customer base for consistent business growth. Why is B2B Customer Retention Important? Cheap customer acquisition often leads to poor customer retention.

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Loyalty trends 2023: a year of cost-driven innovation

Currency Alliance

Until a few years ago, brands would have reacted to an uncertain economy by cutting services that deliver customer value. Some brands will do this in 2023, but actually, the loyalty & marketing industries have learned from recent experience that this costs you money in the long run.

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