TechSee

SEPTEMBER 21, 2021

No longer are consumers watching news, entertainment, and sports over a limited number of channels at specifically scheduled times of the day. million customers cancelling their subscriptions during the first quarter of 2021. Consumer shift toward streaming content. Negative customer service perception.

2028 41

2028 Entertainment Advertising 2010 41

Inbenta

OCTOBER 11, 2021

Conversing with our machines is no passing fad either – according to research from Allied Market Research, the global voice user interface industry generated $13.65 Don’t worry about making your bots sound human – after all, it’s important not to mislead customers into thinking they’re speaking to an agent.

2028 69

2028 2030 Interaction Virtual Agent 69

SurveySensum

OCTOBER 5, 2023

A dealership experience survey is used by automotive dealerships to gather feedback from their customers regarding their experiences with their services and products. Segment your customers based on common characteristics. billion users by 2028. This includes demographics, preferences, and pain points.

Automotive 52

Automotive Feedback Customer Satisfaction 2028 52