2030 Customer Expectations Loyalty Programs Marketing 
SurveySensum
NOVEMBER 3, 2023
AI-Powered Customer Service: An Opportunity, Not a Threat AI is already at work, just like Amazon’s Alexa or SurveySensum’s chatbots providing you with quick answers, analytics predicting your needs, and tailored recommendations to improve your experience. These advancements help businesses meet and exceed customer expectations.
Currency Alliance
DECEMBER 7, 2021
There certainly are important topics (trends maybe) that are getting a great deal of attention from loyalty marketers, and we will list them below, but knowing what is becoming popular in one part of the world, or in a specific industry, shouldn’t have much influence on what your company should focus on in 2022.
SurveySensum
JULY 20, 2023
The issues could be – declining product or service quality, lack of personalized offers or incentives, diminished customer service experiences, increased competition offering better value, or changes in their own financial circumstances impacting spending habits. And guess what? No wonder the fitness category was feeling left out!
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