Hallmark Business Connections

OCTOBER 27, 2020

Brands should take their customers’ loneliness as a rallying cry to step up and step into roles that bring more human interaction and caring into the world. It requires the simple act of caring in action. 3 ways brands can combat the loneliness epidemic. 3 ways brands can combat the loneliness epidemic.

Airlines 98

Airlines Telecommunications Social Media Connections 98

ProProfs Chat

DECEMBER 22, 2019

“Instead of focusing on the competition, focus on the customer,” Scott Cook. With the ever-changing scenario of business globalization, companies are thriving hard to retain their brand’s loyalty by creating cutting-edge product sales strategies. Why Should You Adopt a Proactive Customer Service Approach? .

Customer Service 101

Customer Service Social Media Customer Retention Loyalty 101

Comm100

SEPTEMBER 5, 2014

Jet Blue, the airline, has become quite adept at reacting to people’s tweets in a timely manner. The response went viral and the company earned a lot of goodwill from the customer service creativity. When a customer tweets a complaint, the customer care representative can contact that person and find out more about the issue.

Social Media 45

Social Media Customer Service Webinar Customer Service Representative 45

Comm100

AUGUST 23, 2018

Get on Board: Consider what your customers need, and how you can meet these needs in your company app. For example, if your customers need simple, on-the-go access to customer care, consider adding mobile live chat to your app (for an example of this, look no further than the GEICO Mobile App ). billion U.S.

Exceptional Customer Service 40

Exceptional Customer Service 2018 Customer Service Hotels 40