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Referral marketing software for the win: Our top 20 picks

BirdEye

ReferralCandy Tailored for e-commerce businesses, ReferralCandy automates the referral process for online stores by smoothly integrating with all the major platforms. Its fraud detection helps keep the program legit, while the analytics give you the down low on what’s working so you can fine-tune your approach.

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Rules that Online Casino Platforms Use to Provide Quality Customer Service

CSM Magazine

It’s clear to them that in order to have a rewarding and safe experience, they need to look into things like licensing information, reviews and ratings, and banking methods in addition to ensuring that the games they play are fair. Customers of online casinos should be able to pick from a number of banking solutions.

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Facebook Shops Making eCommerce Waves

NetBase

And diving in to support this new world, we see Facebook shops making ecommerce waves. Amazon holds the lead by a longshot in the e-commerce industry, followed by eBay, Walmart and Etsy respectively. And people love supporting local businesses. Facebook is banking on ease of use as a factor in the success of Facebook Shops.

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6 Customer Retention Strategies that are Here to Stay

ClientSuccess

It will surely get your brain and bank account working overtime. Around 89% of companies view customer experience as a key factor in driving customer loyalty and retention. Real Benefits with Real-Time Support. Demonstrating the latter with great finesse and building customer loyalty is the e-commerce brand, Modcloth.

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How To Maintain Strong Customer Engagement During COVID-19

CSM Magazine

Improve Your Loyalty Program. Maybe it’s time you reinvent your loyalty program so you can reward your customers more. With E-commerce ramping up its game, you’ve got to stay in the loop, as well. Customers like to support brands that take a stand on an issue that’s relevant to them.

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A Guide to Retention Marketing

SmartKarrot

In this post, we’ll discuss retention marketing, why it’s essential for your business and some compelling strategies that you can bank on. Most brands ensure their customers stay in the know via emailers or regular communication; they often bring them back to the brand via loyalty plans, exclusive offers, etc.

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Top 6 Loyalty Trends for 2020: digital transformation for an open future

Currency Alliance

The overarching loyalty trend of 2020 will continue to be brands getting to grips with digital transformation. If that sounds like loyalty is late to the party, that’s not necessarily a bad thing. 2020, however, seems likely to be the year in which stars align for a more profitable, productive and open future for loyalty.

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